2019 in Retrospect
What a year we have had, some huge milestones were achieved but with that came a very tough year with lots of obstacles and difficulties both with TBI and in our personal lives, from dealing with suppliers refusing to fulfil paid orders, suppliers undervaluing imported stock (with us copping the fines) to us moving house and job changes, of course all of these issues create a flow-on effect, which then caused other problems.
With all that in mind, we have achieved a record year in sales and orders and had some very successful sale campaigns (BFCM).
We have also had the privilege of getting to know some of our customers on a more personal level and we had the privilege of being a vendor at the local pop culture convention for a second year.
With all the highs and lows we experienced this past year we have learned a great deal, we are always working to improve what we do and are constantly focusing on the areas that need improving.
We are very much looking forward to what 2020 brings, we have some exciting things planned and can not wait to get them finalised.
Thank you all for the support we received in 2019 and may 2020 bring you more of what you want for your collections!!
Have a Happy and Safe New Years !!
- Kylie and Stu
p.s - Boxing day sale ends tonight!!
p.p.s - We are still on our holiday break, replies and shipping will resume on the 7th.